TRANSPARENT PRICING
Patient SMS
for healthcare providers
The SMS platform built specifically for medical practices and healthcare providers.
Setup included. Written agreement included. No surprises.
Why Choose Us
Healthcare First
Built for medical practices, not adapted for them. Privacy-minded messaging and features designed for healthcare workflows from day one.
Practical Results
Appointment reminders, recalls, and follow-up that help keep the schedule full without adding staff hours.
Expert Support
Support from people who understand healthcare. We know what a no-show costs you. We understand patient privacy.
Simple, Honest Pricing
Typical setup is eight business days.
Starter
Business texting essentials for teams just getting started
- 500 message segments / month≈ 500 short texts, or 250 picture texts
- Up to 100 contacts
- 2 users
- 1 dedicated phone number
- Setup support included
Core
Business texting for growing teams and customer programs
Everything in Starter, plus:
- 1,500 message segments / month≈ 1,500 short texts, or 750 picture texts
- Up to 500 contacts
- 5 users
- 3 dedicated phone numbers
- AI chatbot agent
- Branded website
Elite
Full-featured messaging for a thriving customer base
Everything in Core, plus:
- 8,000 message segments / month≈ 8,000 short texts, or 4,000 picture texts
- Up to 3,000 contacts
- 15 users
- 6 dedicated phone numbers
- Priority support
Annual, Urology of Virginia
Annual commitment. All-in, no overage. October 1 2026 through September 30 2027.
Everything in Elite, plus:
- Unlimited message segments / month
- Up to 0 contacts
- 0 users
- 0 dedicated phone numbers
Enterprise
Custom limits, dedicated onboarding, and a plan shaped to your operation.
- Everything in Platinum
- Custom contacts, users, and message volume
- Dedicated onboarding and compliance support
- Bespoke integrations and reporting
A segment is one message unit. A text up to 160 characters = 1 segment; longer texts and emoji use more; each picture message (MMS) = 2 segments.
Add to any plan
- EventsCreate, publish, share, and notify customers about events$10/mo
- Email CampaignsSend and track email campaigns to your captured leads$10/mo
- Inbox WorkspaceUnified inbox page — threads and broadcasts in one workspace$10/mo
- MarketingLanding pages, lead generation, and basic email in one focused workspace$10/mo
- WebWebsite authoring: build and publish pages on your hosted site$29/mo
- AgentsAI agents: chat, knowledge base, and automated conversations$99/mo
Common Questions
How long does setup take?
7–10 business days. We handle the written agreement, platform configuration, staff training, and go-live. You have a dedicated specialist guiding you.
Is a written agreement included?
Yes. Every practice receives a written agreement as part of onboarding. It covers how we handle patient communication.
Can I change plans as my practice grows?
Yes, upgrade or downgrade anytime after your first month. Many practices start small and scale up as they see results.
Are there long-term contracts?
No contracts. After onboarding, all plans are month-to-month. Cancel anytime with 30 days notice. No penalties.
How do you handle patient communication privacy?
Encrypted messaging, secure data storage, access controls, activity logs, automatic message-preference handling, and documented setup records.
Ready to keep more appointments?
Patient messaging that helps keep the schedule full. Built for healthcare providers.